PRIVACY POLICY 

Effective Date: October 5, 2026 

Aral Pilates ("we," "us," "our," or the "Studio") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our studio, use our mobile application, access our web portal, or utilize our booking and payment services. 

Please read this Privacy Policy carefully. By creating an account, booking a class, purchasing a membership, or utilizing our services, you consent to the practices described in this policy. 

1. Information We Collect 

We collect information that identifies, relates to, describes, or is reasonably capable of being associated with you ("Personal Information"). 

A. Information You Provide Directly 

  • Contact & Account Information: Name, email address, phone number, mailing address, date of birth, and emergency contact details when you create an account or register for classes. 

  • Billing & Financial Data: Payment card details, billing address, and transaction history. Note: All credit card transactions are processed securely through our third-party merchant provider; we do not store full payment card numbers on studio servers. 

  • Health & Fitness Information: Physical condition disclosures, injuries, pregnancy status, medical limitations, or waiver acknowledgments provided prior to participating in classes. 

  • Communications: Information provided when you contact us via email, phone, or contact forms, including inquiries, feedback, or customer support requests. 

B. Information Collected Automatically 

  • Usage & Device Data: Information collected automatically when you visit our web portal or mobile app, such as IP address, browser type, device identifiers, operating system, pages viewed, and access times. 

  • Cookies & Tracking: Technologies used to enhance user experience, save preferences, and understand how clients interact with our online platform. 

2. How We Use Your Information 

We use your Personal Information for legitimate business purposes, including: 

  • Service Delivery: Managing bookings, reservations, waitlists, account profiles, and in-studio operations. 

  • Payment Processing: Processing transactions, managing recurring billing for memberships, and collecting late cancellation or no-show fees. 

  • Communication: Sending automated booking confirmations, schedule updates, waitlist promotions, administrative notices, and responses to your inquiries. 

  • Safety & Health: Tailoring class experiences to account for reported injuries/conditions and maintaining safety/liability records. 

  • Marketing & Promotions: Informing you of new class offerings, studio announcements, special promotions, and events (you may opt out of promotional communications at any time). 

  • Legal & Regulatory Compliance: Enforcing our Terms and Conditions, defending against legal claims, and adhering to applicable legal and regulatory obligations. 

3. Disclosure of Information 

We do not sell, rent, or trade your Personal Information to third parties. We may disclose your information in the following circumstances: 

  • Third-Party Service Providers: We share necessary data with trusted service providers who perform functions on our behalf, including custom client management and booking platforms, payment processing networks, and email delivery services. These providers have access only to the information required to perform their functions and are obligated to maintain its confidentiality. 

  • Legal Requirements & Protection: We may disclose your information if required to do so by law, court order, or governmental regulation, or if we believe in good faith that disclosure is necessary to protect the rights, property, safety, or legal interests of Aral Pilates, our clients, or the public. 

  • Business Transfers: In the event of a merger, acquisition, studio sale, or reorganization, client data and account records may be transferred as part of the business assets. 

4. Filming, Photography & Social Media 

  • Client Back-Row Filming Policy: In accordance with our Terms and Conditions, personal video recording by clients is strictly permitted only from the back row when no other clients or instructors appear in the frame. 

  • Studio Marketing Content: Aral Pilates may occasionally photograph or record short video content during live classes for studio promotional materials, social media, and website use. If you do not wish to appear in studio marketing materials, you may opt out by notifying studio management in writing and informing the instructor prior to class. 

5. Data Security 

We implement reasonable administrative, technical, and physical security measures designed to protect your Personal Information from unauthorized access, loss, misuse, alteration, or destruction. Payment information is encrypted and transmitted securely in compliance with industry standards (PCI-DSS). However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security. 

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. 

6. Data Retention 

We retain your Personal Information for as long as your account remains active or as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. 

7. Minors & Children's Privacy 

Our services are intended for individuals aged 18 and older (or 16–17 with explicit parental/guardian consent and waiver). We do not knowingly collect or solicit Personal Information from children under the age of 16. If we learn that we have collected information from a child under 16 without appropriate consent, we will promptly delete that information. 

8. Your Rights & Choices 

Depending on your jurisdiction, you may have the following rights regarding your Personal Information: 

  • Account Access & Updates: Review and update your personal details at any time by logging into your online account profile. 

  • Opt-Out of Marketing: Unsubscribe from promotional marketing emails by following the "unsubscribe" link at the bottom of any marketing communication or by contacting studio management. 

  • Data Inquiries: Request access to, correction of, or deletion of your Personal Information held by Aral Pilates, subject to legal and operational retention requirements. 

9. Updates to This Privacy Policy 

Aral Pilates reserves the right to update or modify this Privacy Policy at any time. Any changes will become effective immediately upon posting the revised policy on our website or client portal. We encourage you to review this policy periodically to stay informed about how we protect your information. 

10. Contact Us 

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: 

Aral Pilates 

Email: info@aralpilates.com 

Studio Location: 18300 Gridley Rd. Ste E2, Gridley, CA 90701