TERMS AND CONDITIONS 

Welcome to Aral Pilates. These Terms and Conditions ("Terms") govern your use of our in-studio services, website, customer booking portal, and mobile application, as well as all financial transactions and bookings made with Aral Pilates (the "Studio"). 

By creating an account, purchasing a membership, booking a class, or entering the Studio, you agree to be bound by these Terms. 

1. Program Description 

By opting in, you agree to receive recurring automated text messages from ARAL PILATES ("we," "us," "our") at the mobile number you provided. Messages may include account alerts and promotional offers. Consent to receive these messages is not a condition of any purchase. 

2. Message Frequency 

You may receive up to 2 messages per week. Message frequency may vary depending on your activity and interactions with us. 

3. Message and Data Rates 

Message and data rates may apply. Charges are billed by and payable to your mobile service provider. Please contact your wireless carrier for details about your messaging plan. 

4. How to Opt Out and Get Help 

You can unsubscribe the SMS service at any time by replying STOP to any message we send you. After you send STOP, you will receive a one-time confirmation message, and no further messages will be sent. If you want to rejoin, you can sign up again using the original opt-in method or reply START. For help or more information at any time, reply HELP to any of our messages. You can also contact our support team directly at info@aralpilates.com 

5. Carrier Liability Disclaimer 

Carriers are not liable for any delayed or undelivered messages. 

Link to Privacy Policy: https://www.aralpilates.com/privacy-policy 

1. Account Creation & Booking Platform 

  • Account Setup: All bookings, class schedules, waitlists, purchases, and account preferences are managed exclusively through our online booking app or web portal. You are responsible for keeping your login credentials confidential and for all activity conducted under your account profile. 

  • In-Studio Only Services: Aral Pilates offers exclusively in-person, in-studio physical fitness instruction. We do not provide online, virtual, livestreamed, or recorded classes. 

  • Age Restrictions: 

    • Participants must be 18 years of age or older to create an account independently. 

    • Minors aged 16–17 may participate only with a signed, written consent form and liability waiver executed by a parent or legal guardian on site prior to attending their first class. 

    • Individuals under 16 years of age are not permitted to attend classes. 

2. Payment Processing & Financial Terms 

  • Secure Merchant Processing: All payment transactions (including credit card, debit card, and recurring membership billing) are processed securely through our authorized third-party merchant provider. By storing a card on file or making a purchase, you agree to standard payment processing terms. 

  • Card on File Requirement: To book classes, reserve waitlist spots, or maintain an active membership, you must keep a valid, active payment card on file in your account. 

  • Automatic Billing & Pre-Authorization: You authorize Aral Pilates and its merchant processor to charge your card on file for recurring membership fees, single class purchases, late cancellation fees, no-show penalties, retail goods, and unpaid balances without additional verbal notice. 

  • Failed Payments & Invoices: If an auto-charge is declined or fails, automated re-billing will be attempted. Aral Pilates reserves the right to suspend booking access until all outstanding balances, including a $[e.g., 25] declined payment fee, are settled in full. 

  • Refund Policy: All sales—including single class drop-ins, class packages, auto-renewing memberships, workshops, and retail items—are 100% final, non-refundable, and non-transferable. No cash refunds or account credit adjustments will be granted for unused credits or early class departures. 

3. Reservations, Waitlists & Cancellation Policies 

Class Reservations 

Class bookings open [e.g., 7 or 14 days] prior to the scheduled class time through our app or web portal. Spots are filled on a first-come, first-served basis. 

Waitlist System 

  • If a class is full, you may join the waitlist using available class credits or an active membership. 

  • If a spot opens up, the system will automatically enroll you in the class up to [e.g., 2 hours] prior to the class start time, and an automated notification (email/SMS) will be sent to you. 

  • Waitlist Responsibility: Joining the waitlist is treated as a confirmed booking commitment. If you are promoted from the waitlist into the class, standard cancellation and no-show policies apply immediately. It is your responsibility to remove yourself from the waitlist if you no longer intend to attend. 

Cancellation & Fee Schedule 

Because mat space in our studio is limited, we strictly enforce our cancellation window and entry rules to ensure all clients have an opportunity to move. Booking Category 

Early Cancellation Window | Late Cancellation Penalty | No-Show Penalty 

Single Class / Class Pack  | Up to [e.g., 12 hours] before class | Forfeit class credit + $15 Late Cancellation Fee charged to card on file | Forfeit class credit + $25 No-Show Fee charged to card on file 

Unlimited Membership | Up to [e.g., 12 hours] before class | Loss of booking + $15 Late Cancellation Fee charged to card on file | Loss of booking + $25 No-Show Fee charged to card on file 

4. Memberships, Contracts & Class Expirations 

Recurring Auto-Renew Memberships 

  • Billing Cycle: Auto-renewing memberships are billed on a recurring monthly cycle on your activation date. 

  • Minimum Commitment: Memberships require an initial commitment of [e.g., 3 months] before cancellation requests can be processed. 

  • Written Notice to Cancel: To cancel an auto-renewing membership after the initial commitment, you must submit a written request to [Email Address] at least [e.g., 30 days] prior to your next recurring billing date. Verbal or phone cancellations are not accepted. 

  • Membership Holds/Freezes: Unlimited members may request up to [e.g., 1 hold of 14–30 days] per calendar year for documented medical issues or pre-scheduled travel with 14 days' written notice. 

Class Packs & Drop-Ins 

● Expiration Dates: Single drop-in credits expire 30 days from purchase. Class packages expire [e.g., 3 months] from purchase. 

● Forfeiture: Unused credits expire automatically upon reaching their expiration date and cannot be extended, reactivated, or transferred. 

5. In-Studio Rules, Equipment & Etiquette 

Arrival & 5-Minute Late Policy 

  • Please arrive 10 minutes prior to class start time to check in at reception, store belongings, and set up your station. 

  • Strict 5-Minute Lockout Rule: For the safety of participants, prevention of injury, and respect for the class flow, late entry beyond 5 minutes past the scheduled class start time is strictly prohibited. Doors lock after 5 minutes, and late arrivals will be processed as a Late Cancellation ($15 fee) or No-Show ($25 fee). 

Equipment, Mats & Attire 

  • Provided Mats: Pilates mats are provided by Aral Pilates for all clients to use during class. We do not offer mat rentals. 

  • Mandatory Items: Clients must bring their own grip socks and mat towel to every class. For hygiene, safety, and traction, non-slip grip socks and a mat towel placed over the provided studio mat are mandatory during every session. 

  • Personal Belongings & Lockers: All personal belongings (bags, shoes, coats, street wear) must be stored in our designated lockers. Personal items are strictly forbidden on the studio floor or surrounding the mats during class. Aral Pilates is not responsible for lost, stolen, or damaged items. 

Personal Filming & Photography Rules 

  • Back Row Filming Only: Personal video recording or photography during class is strictly permitted only if you are positioned in the back row and ensure that no other clients or instructors appear in your frame or background. 

  • Privacy Assurance: Filming anywhere else in the studio or capturing other clients on video without their express written consent is strictly prohibited to respect the privacy and comfort of all participants. 

  • Mobile Devices: Except when filming from the back row in accordance with the above policy, cell phones must be set to silent or powered off and stowed inside your designated locker. 

Hygiene & Sanitation 

  • Clients are required to wipe down and sanitize studio-provided mats and props (e.g., Pilates rings, resistance bands, blocks) using provided disinfectant wipes at the conclusion of class. 

6. Health, Medical & Liability Release 

Assumption of Risk 

Physical exercise, movement, and mat Pilates training involve inherent risks of physical injury, muscle strain, structural impairment, or health complications. By participating in classes at Aral Pilates, you acknowledge that you are voluntarily engaging in physical exertion and assume full responsibility for any and all risks, injuries, or damages, known or unknown, which might occur as a result of your participation. 

Medical Clearance & Condition Disclosure 

  • You represent that you are in good physical health and free from any injury, disability, or condition that would limit safe participation in physical fitness programs. 

  • Pregnancy & Injuries: It is your sole responsibility to consult a medical doctor before attending class if you are pregnant, postpartum, recovering from injury, or managing a medical condition. You must inform the instructor of any physical limitations or pregnancy prior to the start of class. 

Limitation of Liability 

To the fullest extent permitted by applicable law, Aral Pilates, its owners, directors, officers, instructors, contractors, and employees shall not be liable for any direct, indirect, incidental, or consequential damages arising out of personal injury, loss, property damage, or theft occurring on studio premises or as a result of attending any studio class or event. 

7. Media & Studio Marketing Release 

  • Promotional Content: Aral Pilates occasionally records photographs or short video content during live classes for marketing, website design, and social media promotion. 

  • Opt-Out: By agreeing to these Terms, you grant permission for your image/likeness to appear in studio-produced marketing materials. If you prefer not to be filmed or photographed by studio staff, you must notify studio management in writing and inform the instructor prior to the start of class. 

8. Modifications to Terms & Services 

  • Schedule & Staffing: Aral Pilates reserves the right to modify class times, substitute instructors, alter class formats, or reduce class capacity at any time without prior notice. 

  • Policy Adjustments: Aral Pilates reserves the right to update or amend these Terms, pricing, membership structures, and studio rules at any time. Notice of revisions will be posted in-studio, updated on the client app/portal, or delivered via email. Continued utilization of studio services following updates constitutes agreement to the amended terms. 

9. Contact Information 

For questions regarding account settings, billing, or membership inquiries, contact Aral Pilates management: